Archives about UX - MarketMasters Consulting https://MarketMasters Consulting .com/glossary-tags/ux/ MarketMasters Consulting Marketing Agency Wed, 02 Oct 2024 13:43:53 +0000 en-US hourly 1 https://MarketMasters Consulting .com/wp-content/uploads/2017/04/greenfavicon-50x50.png Archives about UX - MarketMasters Consulting https://MarketMasters Consulting .com/glossary-tags/ux/ 32 32 A/B Platforms https://MarketMasters Consulting .com/glossary/a-b-platforms/ Theodore Moulos]]> Wed, 25 Sep 2024 09:14:28 +0000 https://MarketMasters Consulting .com/?post_type=glossary&p=85232 An A/B testing platform is a tool used to compare two or more versions of a web page, email, advertisement, or any other type of content to see which performs better based on a specific metric

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What is an A/B Platform

An A/B testing platform is a tool used to compare two or more versions of a web page, email, advertisement, or any other type of content to see which performs better based on a specific metric, such as clicks, conversions, or engagement. By splitting the audience into groups and showing each group a different version (A or B), the platform helps identify which version drives the best results. By results, we mean sales, conversions, or clicks. Very often, A/B Platforms are used for web personalization purposes.

Is it indeed to be used only for A/B testing?

No. The name is a bit of legacy, referring to how those platforms started. While A/B testing platforms are primarily designed for A/B testing, many also support multivariate testing (testing multiple variables simultaneously), funnel testing, or personalized user experiences. These tools often include advanced analytics, user segmentation, and targeting capabilities, making them useful for many optimization tasks.

Is it only to be used in Paid Ads

No. A/B testing platforms are versatile and can be used across various digital marketing strategies, not just paid ads. You can use them to test website landing pages, emails, mobile apps, or user flows. They are commonly used in UX/UI design optimization, content marketing, email marketing, and more. To get to conclusions, you need to have a statistically significant result. Therefore, with this platform implemented, you need to drive traffic to a page. What’s happening via paid ads and hence the connection/perception that A/B testing platforms can be used for Landing pages that will lead ads to.

Which are the most well-known platforms

Optimizely: A leading tool for both A/B and multivariate testing, popular for website and app optimization.
Relevic: A no-code platform supporting websites of all kinds and multivariable testing.
VWO (Visual Website Optimizer): Offers a full suite of optimization tools, including A/B testing, multivariate testing, and personalization.
Unbounce: A platform mainly used for A/B testing landing pages.
Adobe Target: A robust tool for A/B testing and personalization, often used by large enterprises.

Does Google offer a free tool for that?

Google previously offered Google Optimize, a popular tool for running A/B tests. However, as of September 30, 2023, Google has discontinued both Google Optimize and its enterprise version, Optimize 360. This decision was made to allow Google to focus on integrating more robust A/B testing features into Google Analytics 4 (GA4) in the future. For users who relied on Google Optimize, several alternative tools are available, as above.

How can I utilize an A/B platform on my website?

To use an A/B testing platform on your website, follow these general steps:
Install the platform’s code for your website to become A/B testing enabled: Integrate the A/B testing tool into your website by adding a snippet of JavaScript code to your site’s HTML. This enables the platform to modify the content users see.
Define goals: Set specific goals for the test, such as increasing conversion rates, improving engagement, or reducing bounce rates.
Create variants: Design the A and B (or more) versions of the element you want to test. These could be different headlines, button colors, or page layouts.
Set targeting and traffic allocation: Decide which segment of your visitors will see the variants and how much of your traffic will be divided between the versions.
Run the test: The platform will automatically split traffic between the versions and track user interactions.
Analyze the results: Once the test reaches statistical significance, analyze which version performed better according to your goals.

What are some parameters an A/B Platform can use and utilize?

An A/B testing platform can utilize several parameters to help you design meaningful experiments, including:
Traffic segmentation: Define specific audience segments based on geolocation, demographics, device type, referral channel (referrer), or behavior (e.g., new vs. returning users).
Conversion rate: Measure which version leads to a higher percentage of visitors completing desired actions, such as signing up for a newsletter or making a purchase.
Click-through rate (CTR): Track how many users click on a button, link, or call-to-action on different versions of a page.
Bounce rate: See if a version of a page reduces the percentage of users leaving without interacting with the site.
Time on site: Track how long visitors stay on your website after interacting with the tested elements.
Engagement metrics: Measure how often users engage with features such as forms, videos, or product pages.
User flows and funnel steps: Test how different versions influence users’ journeys through a multi-step funnel (e.g., from homepage to checkout).

What are some use cases in which I could use an A/B platform on my website?

Here are several use cases for A/B testing on your website:
Landing page optimization: Test different designs, headlines, or CTAs to see which increases conversions or sign-ups.
Checkout process improvement: Test different checkout page layouts to reduce cart abandonment.
Content strategy: Test variations in copywriting, tone, or structure to determine which resonates more with your audience.
Pricing page: Test different ways of displaying pricing plans or subscription models to see which drives more purchases.
User engagement features: Test different ways of presenting interactive elements (e.g., pop-ups, forms, videos) to optimize for engagement.
Navigation design: Experiment with different navigation menus to improve usability and reduce bounce rates.

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Empty State https://MarketMasters Consulting .com/glossary/empty-state/ Theodore Moulos]]> Mon, 12 Apr 2021 22:36:51 +0000 https://MarketMasters Consulting .com/?post_type=glossary&p=71371 It's what the user sees where no data is available to the user yet. A “Good empty” state turns a moment of nothing into something.

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Picture 1
Without Empty State
Picture 2With Empty State

What is an empty state?

It’s what the user sees where no data is available to the user yet. A “Good empty” state turns a moment of nothing into something.

Empty states:
* Encourage users to engage with our product
* Help them get comfortable by setting expectations for what’ll happen.
* Provide an obvious way to move forward.

For example, the first page that users see after signing up for Instagram is empty. Other profiles have photos, likes, and comments, but a first-time user’s account doesn’t have any information— 0 posts, 0 followers, 0 following.

To make the activation easier, Instagram has turned this “empty state” into learning  & encouraging opportunity: where you would normally see your photos, it says “No Posts Yet — Tap on the camera to share your first photo or video” with an arrow pointing to the camera option.

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Statistical Significance https://MarketMasters Consulting .com/glossary/statistical-significance/ Theodore Moulos]]> Wed, 25 Sep 2024 10:24:52 +0000 https://MarketMasters Consulting .com/?post_type=glossary&p=85241 In marketing, statistical significance refers to the likelihood that the result of an experiment or a test (such as an A/B test or a campaign performance analysis) is not due to random chance, but rather reflects a real difference or effect.

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What is statistical significance?

In marketing, statistical significance refers to the likelihood that the result of an experiment or a test (such as an A/B test or a campaign performance analysis) is not due to random chance, but rather reflects a real difference or effect.
When you conduct experiments, like testing two versions of an ad or landing page, statistical significance helps you determine whether the difference in results between the variations is meaningful or just random noise. A result is statistically significant if it reaches a certain confidence level, typically 95%, which means that there’s only a 5% chance the observed outcome is due to randomness.
In practical terms, achieving statistical significance in marketing tests allows marketers to confidently make data-based decisions, such as which campaign, ad, or strategy performs better and should be implemented more broadly.
For example, if you run an A/B test on two email subject lines and find that one has a significantly higher open rate with statistical significance, you can be confident that using that subject line will yield better results rather than the difference being due to chance.

Why should I care?

Caring about statistical significance in marketing ensures that your decisions are based on reliable data rather than random chance. It helps you avoid costly mistakes, maximize your ROI, and make confident, data-driven decisions. By focusing on statistically significant results, you can optimize campaigns effectively, allocate resources wisely, and convince stakeholders with credible evidence. In the long run, it minimizes risks and gives you a competitive advantage by ensuring that your marketing strategies are truly impactful and not just the result of random fluctuations.

How can I calculate it?
The easiest way to calculate it is by clicking here.

To see the formulas and calculations of statistical significance, you generally follow a few steps that involve statistical concepts such as the p-value, confidence level, and confidence interval. Here’s a simplified process for how you can calculate it:
1. Define Your Hypothesis
Null Hypothesis (H₀): This assumes that there is no significant difference between your variations (e.g., no difference in click-through rates between two ad versions).
Alternative Hypothesis (H₁): This assumes that there is a significant difference (e.g., one version performs better than the other).
2. Collect Data
Gather data from your marketing experiment. For example:
Group A (Control): Click-through rate (CTR) of 10% from 1,000 impressions.
Group B (Test): CTR of 12% from 1,000 impressions.
3. Choose a Confidence Level
Most marketing studies use a 95% confidence level. This means you are willing to accept a 5% chance that your results could be due to random chance (i.e., p-value < 0.05 indicates statistical significance).
4. Calculate the Difference Between Variations
Calculate the conversion rates or other key metrics for each group. For example:
CTR for Group A = 100 clicks / 1,000 impressions = 10%.
CTR for Group B = 120 clicks / 1,000 impressions = 12%.
Difference between the two rates = 12% – 10% = 2%.
5. Calculate the Standard Error
Use the standard error formula to understand the variability in your samples.
6. Calculate the Z-Score
The Z-score measures how many standard errors your observed difference is away from the expected difference under the null hypothesis (which is typically 0).
7. Find the P-Value
Use the Z-score to find the corresponding p-value using a Z-table or an online calculator. A Z-score of 1.35 corresponds to a p-value of about 0.0885.
8. Determine Statistical Significance
Compare the p-value to your chosen significance level (e.g., 0.05 for 95% confidence).
If p-value < 0.05, the result is statistically significant, meaning the difference between the two groups is likely real and not due to chance.
If p-value > 0.05, the result is not statistically significant, meaning the difference might be due to random variation.
In this case, a p-value of 0.0885 means the result is not statistically significant at the 95% confidence level. You would need a larger sample size or a greater difference between the two variations to achieve significance.

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Time to Value https://MarketMasters Consulting .com/glossary/time-to-value/ Theodore Moulos]]> Mon, 15 Nov 2021 19:40:13 +0000 https://MarketMasters Consulting .com/?post_type=glossary&p=72794 It's about optimizing the first mile of your users’ product experience towards achieving their moment of value.

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What is the Time to value (TTV)

It’s about optimizing the first mile of your users’ product experience towards achieving their moment of value.

In other words it refers to the time spent by the users till the moment that they have understood the value that your product brings to them and their businesses. Also, called “the aha moment”

How do we increase TTV?

By utilizing tricks for best FTE (First Time Experience) and guides and empty states

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Walkthrough Guide https://MarketMasters Consulting .com/glossary/walkthrough-guide/ Theodore Moulos]]> Mon, 12 Apr 2021 22:50:37 +0000 https://MarketMasters Consulting .com/?post_type=glossary&p=71389 A walkthrough is a meticulous way of onboarding users. It ensures that no stone is left unturned and gives new users a great understanding of how the product works. 

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What an amazing walkthrough has?

An amazing walkthrough is: 
Clear – telling users exactly how each feature works
Concise – covering all bases without dragging on
Engaging – giving users the option to interact rather than just watch
Skippable – to accommodate faster learners
Offers additional support – a speak-to-a-coach feature in our case, for example, for users that are struggling to follow

What is a Walkthrough Guide

A walkthrough is a meticulous way of onboarding users. It ensures that no stone is left unturned and gives new users a great understanding of how the product works. 

But not all walkthroughs are made equal. 

A walkthrough, if done the wrong way, can have too much emphasis on hand-holding and not enough focus on engagement. This could frustrate new users and actually send them packing before they’ve even finished onboarding.

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