OKRs Archives - MarketMasters Consulting https://MarketMasters Consulting .com/glossary-tags/okrs/ MarketMasters Consulting Marketing Agency Sun, 17 Apr 2022 00:00:51 +0000 en-US hourly 1 https://MarketMasters Consulting .com/wp-content/uploads/2017/04/greenfavicon-50x50.png OKRs Archives - MarketMasters Consulting https://MarketMasters Consulting .com/glossary-tags/okrs/ 32 32 NPS (Net Promoter Score) https://MarketMasters Consulting .com/glossary/nps-net-promoter-score/ Theodore Moulos]]> Wed, 07 Apr 2021 19:31:24 +0000 https://MarketMasters Consulting .com/?post_type=glossary&p=71110 Net Promoter Score®, or NPS®, measures customer experience and predicts business growth with only one question

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What is an NPS?

Net Promoter Score®, or NPS®, measures customer experience and predicts business growth with only one question: “How likely are you to recommend us to a friend or colleague?”. This is a proven sole metric demonstrating the ability of the company to grow. NPS is a holistic metric, measuring all aspects of user experience (but also perception).

For more information about NPS and why NPS predicts your company’s growth read here

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